Returns & Refund Policy

All of our products are made to order. Because of this, we do not accept returns or exchanges for reasons such as incorrect size selection, color choice, or change of mind.

If your item arrives damaged, defective, or with a printing error, we will gladly offer a replacement or full refund.

To request a replacement or refund, please contact our support team within 30 days of delivery at support@parlorcityproductions.com and include a photo of the issue.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to process after approval.

In most cases, you will not be required to return the item.